Rebecca O'Hare

Head of Partnerships & Resident Experience

Rebecca has worked in the student accommodation sector since 2008. She leads SFG’s service market, leading resident experience frameworks working with universities, private sector operators and developers and is generally recognised as one of the highest profile student affairs individuals in the PBSA sector.

Rebecca commenced her career as a Village Manager with Campus Life Services at the University of Limerick, Ireland. Her remit quickly expanded to overseeing their Resident Life Programme.

Rebecca has exceptional direct work experience and she is currently studying a master’s degree in Student Affairs in Higher Education at Anglia Ruskin University. She is the only person on the programme from the PBSA sector. Her areas of research and passion include transition to university, the creation of specific PBSA Residence Life models, recruitment and induction practices for student facing staff members and improving University partnerships.

Moving to the UK in 2013, Rebecca worked in the UK’s largest Students’ Union at the University of Manchester overseeing the duties and responsibilities of 25 student resident associations. She then moved to Campus Living Villages leading the national Residence Life programme. She has won multiple awards across the sector and is a regular panel speaker. Of particular note, she was the first person from PBSA to win the CUBO Residence Life Professional of the year award in 2019.

At Campus Living Villages, she conducted an extensive review of their Residence Life programme, implemented a new model and framework in 2015. Since its introduction, the quantity of activity available to residents increased by 516% and engagement rose each year from 33% to 70%. Via annual resident surveys, cohorts of residents reported the programme made a significant and positive impact to their living and wider student experience.

Rebecca is passionate about inclusivity and dealing with specific issues such as mental health, developing the “Picturing Mental Health” project which won the Class of 2020 Outstanding Wellbeing Initiative in 2019. This project was the catalyst for the CLV’s first mental health symposium. She was a member of the ASRA committee acting as their Northern Rep from 2016 to 2018 and is currently Chair-Elect for the ACUHO-I Global Initiatives Network based in North America.

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