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COVID-19 Resources

In light of the recent challenges surrounding the current COVID-19 pandemic, we recognise that student housing professionals will be exceptionally busy as they support their residents. To assist teams, we have collated a list of useful resources. These will be reviewed and frequently updated.

National Guidance

Guidance from the UK National Health service including stay at home guidance, COVID-19 symptoms, hand washing advice and how to access emergency services.

COVID-19 advice for the general public from UK Government including data on confirmed cases, travel advice and guidance for health professionals and other organisations.

National Guidance - Universities and Student Housing/Affairs Professionals

Universities UK is the collective voice of 137 Universities in England, Scotland, Wales and Northern Ireland. Their page provides specific advice for educational settings as well as immigration and UK government advice.

Selection of information from the National Codes and the potential implications for student housing providers and code members including self-isolation, welfare and support and communicating to residents.

Provision of advice for Higher Education providers including contact information for the Department of Education

The UK Council for International Student Affairs have provided information and updates on UK Visa and Immigration (UKVI) as well as general support for International Students.

Analysis, guidance and best practice from the Association of University Directors of Estates. Information includes supplier impact analysis, public contracts regulations and procurement policy information. 

The Association of College and University Housing Officers - International recently undertook a survey requesting members to report how they are managing operations in the midst of the COVID-19 pandemic. 380 campuses participated and the report below is a useful and detailed response which may provide some additional assistance. ACUHO-I have hosted a number of roundtables and online seminars on the topic of COVID-19 and these are also linked below.

The team at Wonkhe have provided an interactive list of UK universities who are or who are planning to transition to online teaching. 


Outlined below are a list of resources which will provide you with up to date data on COVID-19 as well as key communications to consider sharing with your staff and residents. 

An article from independent consultant Simon Horrocks outlining how comms staff should communicate COVID-19 updates and messages.

A comprehensive resource page from Educause created to help Higher Education Institutes deal with COVID-19. Also useful for PBSA operators, it includes emergency preparedness and student accessibility information. 

COVID-19 guidance for employers from the UK government. Includes information on working at home and sick pay entitlements.

Working from Home Guidance

A list of useful articles which can be shared with employees to aid them with the transition to working from home. 

Mental Health Resources

 Useful International Guidance Articles

A selection of International articles covering a range of topics including how to support students during COVID-19 and how to quarantine a college campus. 

Handwashing Posters and Social Media Resources

A selection of free printable resources (available in a number of languages) which can be displayed around your properties. In addition we have sourced video content which can be displayed on digital screens or emailed to residents. 

COVID-19 Print Resources  from the Centre of Disease and Control. Includes facts, what you need to know, what to do if you are sick and stopping the spread of germs. Numerous languages available. 

Public Health England - Handwashing Advice. Includes posters, website and social media banners.

Information via Podcasts

Corona Virus Update - A daily round-up on the spread of the coronavirus, with reports from affected areas, details of the latest medical information and the impact on health, business and travel from the BBC.

Coronavirus 411. Coronavirus 411 provides daily updates, news, alerts, and information regarding the Coronavirus. Coronavirus 411 podcast collects information from the Centre for Disease Control (CDC) the World Health Organisation (WHO) and other news sources.

Coronavirus Fact V Fiction. - Brought to you by CNN, Dr. Sanjay Gupta shares the latest news, making sense of the headlines and speaking with the experts